Privacy notice

Who we are

Channing Pearson Electrical Contractors Ltd is responsible for personal information used to handle enquiries and provide our services. Our company number is 13296528. Our registered office is 12 South End, Bassingbourn, Royston, SG8 5NG. This is separate from our trading address shown on the Contact page.

For privacy questions or requests, email info@channingpearson.com.

Enquiries and project correspondence

When you contact us by email, the information you provide may include your name, email address, contact details and details of your proposed project. We use it to respond, discuss requirements, prepare quotations and manage any resulting work. Please avoid sending sensitive personal information unless it is necessary.

Our lawful bases are taking steps at your request before entering into a contract, performing a contract where applicable, and our legitimate interests in responding to business enquiries and managing professional relationships. We may also need to keep information to meet legal obligations, such as accounting requirements.

Website visits, cookies and analytics

This website is hosted by Lovable. Hosting services may process technical information such as IP addresses and request information to deliver the website, maintain security and diagnose errors.

When visitor analytics is enabled on the published site, Lovable supplies visit and page-view statistics, including popular pages and information about visit sources, devices and countries. Its documentation states that built-in visitor analytics does not use cookies or store identifiers in your browser. A visit identifier is temporary and is not used to link returning visits to a person. This is distinct from technical hosting information.

We use website statistics for our legitimate interest in understanding and improving the site. There are no advertising trackers or embedded social-media feeds added by us. Fonts are served with the website rather than loaded from Google Fonts. If tracking changes, we will review this notice and any consent requirements.

Read Lovable’s analytics documentation and Lovable’s privacy information for details of its services.

Sharing and service providers

Information may be handled by the services needed to operate the website and email, and by professional advisers or project participants where necessary for the enquiry or work. Information may also need to be disclosed where required by law. The information shared should be limited to what is relevant for that purpose.

Service providers may process information outside the UK. Where international-transfer rules apply, an appropriate transfer mechanism is required, such as adequacy regulations or approved contractual safeguards. Contact us for information about the arrangements relevant to your enquiry.

How long information is kept

Retention depends on the purpose of the correspondence, whether an enquiry leads to a project, and applicable contractual, accounting and legal requirements. Enquiry correspondence and project records may therefore have different retention periods. You can contact us to ask about the retention period or criteria applicable to your information. Technical hosting and analytics records are subject to the provider’s retention arrangements.

Your rights

Depending on the circumstances, you may have rights to access and correct your information, request deletion or restriction, object to processing based on legitimate interests, and request data portability. These rights are subject to legal conditions and exemptions. If processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.

Email us to make a request. You can also complain to the Information Commissioner’s Office (ICO).

Project photographs

The portfolio shows completed projects. If a photograph raises a privacy concern involving you or your property, please contact us with the project name and photograph details so we can investigate.

Changes to this notice

This notice will be reviewed when the website or relevant information-handling arrangements change.